Please check out our FAQ first. If they're still not answering your questions, please contact us directly.
What’s your return policy?
If you are not happy with any group lesson or feel you're behind, please discuss with us. We may be able to arrange a free private make-up lesson to help you to catch up.
I paid for 10 weeks lessons, but only used a few, can I get a refund?
We don't do refund. However, you can convert your unused lessons to your credits and use it later.
What if I cannot attend my lesson?
If you cannot attend a lesson, please let us know at least 24hrs in advance. No cancellation fee applied and no questions asked. You can arrange another make-up lesson.
However, if you cancel a lesson within 24hrs before the lesson, then it means you forfeit that lesson.
I need help on my assignments?
Please contact your tutor any question you have regarding to your lessons and assignments, we will contact you within 1 business day.